Getting Started With Your First Non-Delegated Loan

Getting Started

Introduction to Non-Delegated Loans
Step 1: Registering Your Loan
Step 2: Submitting Your Loan
Step 3: Requesting Underwriting Condition Review
Step 4: Ordering Docs or Submitting for Purchase Review
Step 5: Requesting Suspense Condition Review
Key Tasks: Locking Your Loan


Welcome to JMAC Lending! We're excited to have you here. Our goal is that we will work effectively together and ensure you are successful at what you do.

This quick overview will not only introduce you to our correspondent portal but also our loan processes. This guide includes step-by-step instructions to help make your first loan submission easy and seamless.

The instructions show the loan process in a linear order, but there are some actions that may be performed outside the order:

Feel free to also check out our knowledge base with additional information about portal features and supplemental guides.

Remember, we are here for you! Our Client Support is available by phone, email or chat from 8am to 5pm PST, Monday through Friday. They will gladly assist you throughout your first loan process and answer any questions that you might have. 

Client Support Team
Phone: 949-390-2671
Chat: Click the blue box in the broker portal or website to start chatting!

If you're ready to get started, click on Step 1: Registering Your Loan.

For a brief overview of the loan process, refer to our Non-Delegated Quick Start Guide.


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