Step 1: Registering Your Loan

Getting Started

Step 1: Registering Your Loan
Step 2: Generating Your Initial Disclosures
Step 3: Submitting Your Loan
Step 4: Requesting Underwriting Condition Review
Step 5: Requesting Closing Disclosures and Closing Docs
Step 6: Funding Your Loan
Key Tasks: Locking Your Loan

The Process

Importing Your Loan

Before you can register and submit, you will need to import the loan to your broker portal. The two options available to import are a Fannie Mae 3.2 file and DO Casefile.


For more information about importing, read Importing your Loan File.

Reviewing Loan Information

Once your loan is imported, review and complete your 1003 on the Application Information tab. We recommend verifying that the Interview Date on page 3 of the 1003 is accurate.


Setting Up Key Registration Fields

Before registering, you will need to verify the borrowers’ email addresses, enter their credit information, and assign a Loan Officer. To review the borrowers’ email addresses and credit, navigate to Pricing tab and choose the Application #1 tab.


At the bottom, there are four options for entering a credit: Order CreditReissue CreditUpgrade Credit and Manually Enter Credit. We recommend manually entering the credit scores from your credit report, since this will save you money and allow you to submit more quickly.


Enter the credit scores for the borrower(s) and click Enter Credit


You can confirm the credit score was entered correctly by checking the top-right of the loan information bar.


Now, choose your pricing filters - the TermsAmortization Type, and Product Type and Price for your preferred loan program.


You may be prompted to assign a Loan Officer to the loan. Select your Loan Officer’s name to continue pricing.


For more information about pricing, read Pricing your Loan.

Registering Your Loan Program

When the results populate, you can register or request pre-lock for your preferred rate and program.


If your preferred program is not displayed, the loan might be ineligible for that program. You can review the reasons for ineligibility under Display Ineligible Loan Programs.


You can re-register for a different loan program until you request initial disclosures or submit. After we receive your request, you will only be able to adjust the Rate Lock Period and Impounds.

At registration, your compensation plan will be applied to lender paid transactions. It will not be updated if you re-register. If you are changing your compensation plan, do not register until you have received confirmation that it has been updated.

We recommend assigning a Processor to every loan since disclosure notifications are emailed only to the Processor. If you are a Loan Officer processing your own loans, assign yourself as the Processor to receive notifications. Assign a Processor on the Status and Agents tab.


If a Loan Officer's name does not appear in the Processor list, contact your company’s portal admin or your Account Manager to add the Processor role to their user account.

For more information about pricing, read Pricing your Loan.

Pre-Locking Your Loan

Pre-locking is available on certain products dependent on your pull-through ratio.

To pre-lock a jumbo, the Lock Desk must review and approve the pre-lock. You will need to upload the 1003, 1008, and Credit Report, then select request lock in the Pricing tab. For same-day lock, the documents must be uploaded and the pre-lock requested prior to 2pm.

Locks are not automatically confirmed. Once requested, our lock desk will review the request and follow up.

For more information about locks, read Locking Your Loan and our Lock Rate Policy.

What’s Next

Your loan status will update from Loan Open to Registered. After your loan is Registered, you have the option to run Seamless DU and/or generate initial disclosures. To learn more about Seamless DU, read our Seamless DU guide.  To learn how to generate initial disclosures, follow to the next step, Step 2: Generating Your Initial Disclosures.

If you have or are planning to prepare your own Loan Estimate and deliver it to the borrower, you can skip this step and start the submission process, Step 3: Submitting Your Loan! Be sure to double-check your Loan Estimate by referencing our Loan Estimate Instructional Guide.

Have more questions? Submit a request